Privacy policy Mingle Sport B.V.

Main points of our privacy policy

• We do not sell personal information
• We delete your data when you request this
• When registering, a few personal details are visible to everyone (name, surname, photo)
• You are in control of who can see your match content or profile — team admins can set a team to private, so no personal data is shown publicly
• If your team is managed by your club, the club's admins can see and manage team and player data. You can object to this at any time

Introduction

Your privacy is very important to Mingle Sport B.V. We therefore comply with the relevant privacy laws and regulations, including the General Data Protection Regulation (GDPR). This means that we:

• Clearly define our purposes, before we process your personal data, via this privacy policy;
• Store as little personal data as possible and only the data that is necessary for our purposes;
• Request explicit permission for the processing of your personal data, if permission is required;
• Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us;
• Respect your rights, such as the right to inspect, correct or delete your personal data processed by us.

Your data is safe with us and we will always use this data properly. In this privacy policy we explain what we do at Mingle Sport B.V. with information that we learn about you.

If you have any questions or want to know exactly what data we keep track of, please contact us at [email protected].

Our privacy policy (the "Privacy Policy") explains what information we collect, how we use and share it, how you can adjust your privacy and your rights in relation to our websites and mobile application and services (the "Services").

Information Mingle collects

Mingle collects information about you when you choose to share it with Mingle. We also collect information about how you use our Services and the information you share with us, such as:

Your account, profile, activity

Certain parts of our Services require you to register with us first. This consists of providing information about yourself and choosing a name. We use this to create an account for you, which you can use to log in to our Services with your chosen username and a password of your choice.

For this we use your:

• Name
• E-mail address
• Profile picture
• Sport
• Club
• Team
• Password

We have a legitimate interest in this. We keep this information until you cancel your account. We keep this information to avoid you having to enter this information repeatedly, and so we can approach you more easily if necessary. You can change your information via your account at any time.

We also collect user data and activities.

The content you share

We collect information from photos, videos, posts, cheers, comments and match data that you share. Other users can see your name, surname, photo and team.

Information your team adds about you

Team admins can add information to a player's or team member's profile to help organise the team — for example a contact e-mail address ("this is how you can reach me"), a phone number, a date of birth, height and weight, or preferred foot. This information is added by your team admin, by a parent, or by you; Mingle does not fill it in from your account. It is visible to the admins of your team — including, for managed teams, a club admin who has joined your team as team admin (see "Your club — Club Manager").

This team profile information is separate from your Mingle account: the e-mail address, password and other details you registered with are never shown to other users. If you want information about you removed from a team profile, ask your team admin or contact [email protected].

Subscriptions and payments

If you buy a subscription (such as Team Boost), the payment runs through Apple's App Store or Google Play, or through our payment provider for club subscriptions. We never see or store your full payment details (such as card numbers). We do receive confirmation of your purchase and your subscription status through our subscription platform, so we can give you access to what you paid for. We keep purchase records as long as required by our accounting obligations. Legal basis: performance of our contract with you, and legal obligation.

Technical information

We collect information from your browser, computer or mobile device that provides us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytical information. Read more about how we use cookies in our cookie policy.

The Services use log files. The information stored in those files includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, track users' movements in general, and gather broad demographic information for collective use.

We use an analytics service to understand how the Services are used. Analytics data is stored within the EU.

Use of the information

To provide the services

We use the information to provide the Services. As a result, you can:

• View your own stats tracked in the app by you or others
• See your own videos/images and those of your followers
• Interact with other players, fans, trainers, team support

To optimize your experience

We use the information we collect about you, your followers and your activities to customize your experience. For example, we may make suggestions about players you may want to follow. If we see that you are part of a team, but are not yet using our schedule functionality, we can suggest to use this functionality.

Automatically generated content

We use the match data you and your team enter (such as scores, goals, events and player names) to automatically generate content, such as written match reports. This content is only shared according to your team's sharing settings, like any other match content.

To protect you and the Services

We use the information we collect to protect you, enforce our Terms of Use and Community Standards, and promote security.

To improve our Services

We use the information to analyze and improve our Services. To do this, external analysis providers may be used.

To communicate

We use the information we collect to provide support. We may also use this information to send emails and notifications about using the app (if you have not opted out).

In addition, we have a newsletter and you will only be added to the list of subscribers with your permission. In the newsletter you can read news, tips and information about our products and services. For this we use your e-mail address.

We have a legitimate interest in this. We keep this information until you cancel the subscription. The newsletter is sent by email several times a year. The content of the newsletter includes new features for the app. You can cancel the subscription to the newsletter at any time. Every newsletter contains an unsubscribe link.

Location data

Sometimes it is necessary for Mingle Sport to know where you are. We then ask separately whether we may know this and only if you give permission, we will receive this information.

For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google or Apple) do with it. So always read their privacy statements.

Sharing information

We share personal information in accordance with your preferences, we use it to provide our Services and where necessary for legal purposes.

Service providers

We use a small number of carefully selected companies to run our Services. They process personal data only on our instructions, under a data processing agreement, and may not use it for their own purposes. Our current providers are:

• Microsoft Azure — hosting and storage (EU)
• Cloudflare — content delivery and security
• Stream — in-app chat
• Mixpanel — product analytics (EU data residency)
• Adapty — subscription management (app-store subscriptions)
• Stripe — payment processing (club and web payments)
• Intercom — customer support
• SendGrid — transactional e-mail
• OneSignal — push notifications

What others can see

Within Mingle (logged-in users):

When you register, the following information is visible to other Mingle Sport users:

• In search results: name, surname, photo, club and team
• Match reports: name, surname, photo, club and team
• In comments: name, surname, and photo

On public web pages (anyone with the link):

Every team has a public team page, and matches have a public match feed that can be shared outside Mingle. What these pages show depends on the team's visibility setting, which is controlled by the team admins:

• Standard (default): the public team page shows the team picture and matches; the public match feed shows match events, line-ups, commentary and shared media. On these public pages we show first names only.
• Private: only scores are visible publicly. No names, no line-ups, no media, no commentary — the team page shows a blurred team picture and no stats.

When a team is set to private, no personal data is shared publicly: match content is only visible in the app to team members and to followers the team has accepted. All team members are notified when a team admin changes the visibility setting.

Your club — Club Manager

Football clubs can use Mingle's Club Manager to organise the teams that belong to them. This only applies to teams that are managed by a club: teams covered by a club subscription, or club teams that a club admin has marked as managed. For independent teams linked to the club, club admins can only see that the team exists — they cannot see any team or player data.

If your team is managed by your club, the club's authorised admins can:

• see team and player information in the club overview: name, team, position, and match and performance statistics;
• join a managed team as team admin, to help organise that team. A club admin who joins your team sees and can edit what any team admin sees — including the information your team has added to player profiles (see "Information your team adds about you"), such as a contact e-mail address, date of birth, height, weight or preferred foot, if these were added.

Your Mingle account data — such as the e-mail address and password you registered with — is never visible to club admins.

Clubs are required to inform their members before managing member data in Mingle — we include this obligation in the agreement we sign with every club. If your team is linked to the wrong club, or you do not want your data to be visible to your club, contact us at [email protected] — we will resolve it. You have the right to object to this processing at any time (Article 21 GDPR).

The legal basis for making this information available to your club is legitimate interest: clubs have a real organisational interest in overseeing their own teams, and we limit what clubs can see to what club administration actually needs. For the data that clubs enter and manage themselves in Club Manager, the club is the data controller and Mingle processes that data on the club's behalf, under a data processing agreement we sign with every club. For questions about how your club uses your data, you can also contact your club directly.

Statistics

We keep statistics about the use of our Services, but this data is always anonymized.

Provision to other companies or institutions

Apart from the service providers mentioned above, your own club as described under "Your club — Club Manager", and situations where we are legally obliged to do so (for example if the police require this in the event of a suspicion of a crime), we do not give your personal data to other companies or institutions.

Sharing information and activities

Because we are a social network, we share your information with other Mingle Sport members in your team network — and, if your team is managed by your club, with your club's admins as described above.

Legal requirements

We may retain and share your information with third parties including law enforcement agencies or, for example, public government agencies when we determine that disclosure is permitted by law or necessary to comply with the law.

Security

Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We always adjust security and pay close attention to what can go wrong.

Children

Mingle is used by many youth teams, and we take extra care with the personal data of minors. We do not ask for a date of birth when you create a Mingle account. A date of birth is only part of Mingle if the player, a parent or a team admin adds it to a team profile, and it is then visible to the team's admins. We do not use minors' data for marketing.

Children do not need their own Mingle account to be part of a team: a parent or team admin can create and manage a player profile for them. Parents can connect to their child's player profile, manage their child's profile information, and respond to invitations on their child's behalf. The parent–child connection is visible in the team member list, and the team's admins are notified when someone connects to a player profile as parent.

Manage your settings

Update account information

You can update your profile at any time by changing the information within your own profile. If you need help changing information, please contact [email protected].

Deleting information and account

You can delete your account yourself in the app, under user settings. You can also ask us to delete it by contacting [email protected]. Your data is then deleted permanently and irreversibly. Once deleted, your account, activities and statistics cannot be recovered.

Your rights

If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

• Get an explanation about what personal data we have and what we do with it;
• Access to the precise personal data we have;
• Having mistakes corrected;
• The removal of outdated personal data;
• Having personal data transferred to another party;
• Withdrawal of consent;
• Restrict a particular processing;
• To object to a particular use — including your club's access to your data via Club Manager.

Please note that you always clearly indicate who you are, so we can be sure we don't modify or delete data from the wrong person.

In principle, we will comply with your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this term, we will inform you in good time.

Email to: [email protected]

Changes to this privacy policy

When our Services change, we must of course also adjust the privacy policy. So always pay attention to the date above and regularly check for new versions. We will do our best to notify you of any changes.

To file a complaint

If you want to file a complaint about the use of your personal data, you can send an email to [email protected]. We handle every complaint internally and communicate this further with you.

If you think that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact information

Mingle Sport B.V. Nijverheidsweg 16A 3534 AM Utrecht E-mail: [email protected] Telefoon: 088-6480220 KvK nummer: 81077149

Version: 30 June 2026. This version replaces the privacy policy of 24 August 2022.